Privacy Policy

1. Introduction

Pillars of Wisdom Automation Group ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pillarsofwisdom.ai and use our Pearl AI platform and related services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our Services, or otherwise contact us. This information may include:

• Name, email address, phone number, and mailing address
• Company name, job title, and industry
• Account credentials and authentication information
• Payment and billing information
• Communications you send to us (support requests, feedback, etc.)

2.2 Usage Information

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

• Device and browser information
• IP address and geolocation data
• Pages viewed, links clicked, and other interaction data
• Referring website or source

2.3 Pearl AI Interactions

When you interact with Pearl AI, we collect conversation logs, queries, and responses to provide and improve our Services. This data is processed in accordance with the provider layer architecture described on our platform pages.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process your transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Improve and personalize our Services
• Conduct research and analysis to enhance our products
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service providers who perform services on our behalf (hosting, analytics, payment processing)
• Professional advisors, including lawyers, auditors, and insurers
• Government bodies when required by law or to protect our rights
• Business partners with your consent for specific integrations

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. Our AstroChain infrastructure provides blockchain-verified audit trails for compliance records. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Portability of your data
• Objection to or restriction of processing
• Withdrawal of consent

To exercise these rights, please contact us at privacy@pillarsofwisdom.ai.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pillars of Wisdom Automation Group
Email: privacy@pillarsofwisdom.ai
Website: pillarsofwisdom.ai